Terms & Conditions

These products are for sale exclusively to patients of Sasaki InnoVessence. If you are not currently a patient, please call 626-796-0530 to schedule an appointment.

Our Subscription program was designed to prevent interruptions in your supply of your medical skin care in order to maximize your results per instructions from your skin care provider. If you select the Subscription purchase option, the following terms & conditions will apply to your purchase:

You authorize us to automatically place and ship future orders for your selected Subscription items according to the frequency shown during your initial purchase. Payment for each subsequent shipment will be automatically charged to the same credit card that you used for the initial purchase, unless you notify us otherwise. By proceeding with your Subscription purchase, you acknowledge and agree that Sasaki InnoVessence will not obtain additional authorization from you for each future shipment. In addition, you do not hold Sasaki InnoVessence responsible for any overdraft charges or fees which you might incur during the ongoing Subscription program. If you choose to cancel an active Subscription order, you can do so from your Subscription cart, but you must do so 48 hours before the next shipment date indicated in your Subscription cart.

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of Dr. Gordon Sasaki, MD and Sasaki InnoVessence. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Dr. Gordon Sasaki, MD and Sasaki InnoVessence.

Sasaki InnoVessence reserves the right to update or revise these Subscription Terms and Conditions at any time. Sasaki InnoVessence is operated on behalf of Dr. Gordon Sasaki, MD, 800 S. Fairmount Ave, Suite 319, Pasadena, CA 91105.

Shipping Policy

We will ship your order to arrive within 5-8 business days from when you place it. In the event of an unexpected out of stock or other order interruption, you will be contacted by one of our staff. We ship USPS at a flat rate of $4.99.

Return Policy

Sasaki InnoVessence is dedicated to bringing you the best in medical grade skin care products. If you are not completely satisfied with a product for any reason, please contact your skin care provider at our office within 14 days of the purchase date. We’re happy to go over your concerns and chat about the best way to get the most out of your purchase.

If we can’t make this product work for you, we’re more than happy to arrange for a return or exchange of the item. All returns/exchanges need to be made within 14 days of purchase. Send us a quick email at [email protected] or give us a call at 626-796-0530.